Privacy Policy

Last Updated: November 24, 2024

1. Introduction

Welcome to Geeta Yadav Tourism & Leisure Services ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Register for our services
Express an interest in obtaining information about us or our products and services
Participate in activities on our website
Contact us via email, phone, or contact form
Book travel packages or tourism services

2.1 Personal Information

The personal information we collect may include:

Name and contact information (email address, phone number, mailing address)
Payment information (credit card numbers, billing address)
Travel preferences and requirements
Passport information (when required for bookings)
Date of birth and age
Dietary requirements and special needs
Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Operating system
Access times and referring website addresses
Pages viewed and links clicked
Cookie data

3. How We Use Your Information

We use the information we collect or receive:

To facilitate bookings: We use your information to process and manage your travel bookings, hotel reservations, and tourism services.
To send administrative information: We may send you service-related communications, including booking confirmations, itinerary changes, and important notices.
To improve our services: We analyze user behavior to enhance our website functionality and service offerings.
To send marketing communications: With your consent, we may send promotional materials about our services, special offers, and travel packages.
To protect our services: We may use your information to prevent fraud, monitor and prevent security issues, and protect against malicious or illegal activity.
To comply with legal obligations: We may process your information to comply with applicable laws and regulations.
To fulfill contracts: We process your personal information to fulfill our contractual obligations to you.

4. Sharing Your Information

We may share your information in the following situations:

Service Providers: We share information with third-party vendors, consultants, and service providers who perform services for us, including hotels, airlines, tour operators, payment processors, and booking platforms.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use industry-standard encryption technologies when transferring and receiving sensitive data, such as payment information.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, including hotels, airlines, and other service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Geeta Yadav Tourism & Leisure Services
OYO Hotel, 1st Floor
Plot no. 19, Unnamed Road
Sector 9 Dwarka, New Delhi
South West Delhi, Delhi, 110077
India

Email: hxchen@titaptelecom.com
Email: info@geetayadav.com
Phone: +91 805 030 8424

14. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

15. Specific Provisions for Indian Users

In accordance with the Information Technology Act, 2000, and rules made thereunder, we are committed to protecting your personal information. If you have any grievances with respect to our privacy practices, please contact our Grievance Officer at the contact details provided above.

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