Terms of Service

Last Updated: November 24, 2024

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Geeta Yadav Tourism & Leisure Services ("Company," "we," "us," or "our"), concerning your access to and use of our website and services.

You agree that by accessing the website and services, you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2. Our Services

Geeta Yadav provides tourism and leisure services including but not limited to:

  • Travel planning and consultation
  • Hotel and accommodation bookings
  • Tour packages and itinerary creation
  • Transportation arrangements
  • Cultural and adventure tours
  • Corporate travel management

3. Booking and Payment Terms

3.1 Booking Process

All bookings are subject to availability and confirmation. We reserve the right to refuse any booking at our discretion.

3.2 Payment

  • Payment terms will be specified at the time of booking
  • Full or partial payment may be required at the time of booking
  • We accept payments through various methods including credit cards, debit cards, and bank transfers
  • All prices are in Indian Rupees (INR) unless otherwise stated

3.3 Pricing

Prices are subject to change without notice. The price applicable to your booking will be the price quoted at the time of confirmation.

4. Cancellation and Refund Policy

4.1 Cancellation by Customer

  • Cancellations must be made in writing via email
  • Cancellation charges will apply as per the specific terms of your booking
  • Refunds, if applicable, will be processed within 14-21 business days

4.2 Cancellation by Company

We reserve the right to cancel any booking due to unforeseen circumstances, including but not limited to natural disasters, political unrest, or force majeure events. In such cases, we will provide a full refund or alternative arrangements.

5. Travel Documents and Requirements

You are responsible for ensuring that you have all necessary travel documents including:

  • Valid passport with sufficient validity
  • Appropriate visas
  • Travel insurance (recommended)
  • Vaccination certificates (if required)
  • Any other required documentation

6. Liability and Limitations

6.1 Our Liability

We act as an intermediary between you and third-party service providers (hotels, airlines, tour operators). While we strive to ensure quality services, we are not liable for:

  • Acts or omissions of third-party service providers
  • Delays, cancellations, or changes to services by third parties
  • Personal injury, loss, or damage to property
  • Force majeure events

6.2 Customer Responsibility

You are responsible for:

  • Your own safety and security during travel
  • Compliance with local laws and regulations
  • Behavior that does not endanger yourself or others
  • Damage to property or services caused by your actions

7. Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering medical expenses, trip cancellation, loss of baggage, and other potential risks.

8. Complaints and Disputes

If you have any complaints about our services, please contact us immediately. We will make every effort to resolve the issue promptly. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

9. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Geeta Yadav Tourism & Leisure Services and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit any viruses, malware, or harmful code
  • Harass, abuse, or harm other users
  • Impersonate any person or entity

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of New Delhi, India.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Geeta Yadav Tourism & Leisure Services
OYO Hotel, 1st Floor
Plot no. 19, Unnamed Road
Sector 9 Dwarka, New Delhi
South West Delhi, Delhi, 110077
India

Email: hxchen@titaptelecom.com
Phone: +91 805 030 8424

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